This just started recently - maybe with the update to 10.1.3. Regarding your Adobe Reader question: Yes, I am now seeing Adobe Reader in Safari. I went into my Macintosh HD / Library folder and both the ugin and the ugin are there, as you said they should be. Regarding your Plug-Ins question: You were correct I was looking in my User / Library folder previously. Acrobat only crashes when I close a PDF and there are no other PDFs open. The workaround seems to that as long as I leave a PDF file open on my desktop, I can open and close other PDFs with no problem. However, it never happened before installing the 10.1.3 update. To further confuse the situation, this doesn't happen every time - it happens about 70% of the time. I close the file, either by selecting command W or I clicking the red circle in the upper-left corner of the document's toolbar. Thanks for your input.įirst, allow me to clarify: the problem that I've been experiencing since updating to 10.1.3 is that after I launch Acrobat - either by double-clicking the application icon itself or double-clicking a PDF file - the program crashes when I close the PDF file, not when I quit the application. Everything else got moved out of that folder. *Note: You may lose some plugin functionality because when I looked in the /Library/Internet Plug-ins/ folder the only one that was there was a WebEx plug-in.
Opened both Safari and Firefox and both are stable now. Reboot required by the Safari 5.1.5 installationģ. If you read the 10.1.3 Release Notes Safari 5.1.x is now supported. If you were like me you never updated to the Safari 5.1.x versions because you would lose the ability to work with Acrobat and Reader within Safari otherwise.Ī. What I did and it seems to have worked was this:ġ. I was experiencing very similar behavior in Safari and Firefox. Like many of us who participate in these forums, we are NOT Adobe support but volunteers who try to assist other Acrobat users. Perhaps you should also consider upgrading that product to the latest level. Ī common thread seems to be the presence of the Firefox add-on for Acrobat. Since you posted this as a problem, I would think it certainly is worth some effort to research it further. If you do not wish to pursue it any further, then that's your choice. I have and always will be a Windows user. I only offer this solution as a suggestion.
Hence, the need for an Acrobat "clean uninstall tool," assuming there is one may be the solution to your problem. That's why an Acrobat uninstall and reinstall effort using the OS' remove process may not clean up all the p[otentially corrupted files. A "corrupted" installation usually means that some files that support Acrobat may have been damaged during or after the installation.
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